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Abuja, FCT
Nigeria
24/7 Customer Support
We're always here when you need us
Our support team typically responds to inquiries within a few hours. For urgent matters, please mention "URGENT" in your subject line.
Average Response Time:
2-4 hours
Note: By submitting this form, you agree to our Privacy Policy and Terms of Service. We will use your information solely to respond to your inquiry.
Our team typically responds within 2-4 hours during business hours. For urgent matters, we aim to respond within 1 hour.
Yes! PairUp is completely free to use. All features including profile creation, matching, and messaging are available at no cost.
Use the in-app report feature on their profile or conversation, or contact us directly with "URGENT - User Report" in the subject line.
Yes, you can delete your account anytime from your settings. Your data will be permanently deleted within 30 days as per our privacy policy.
We offer email, phone, and optional ID verification. Verified users receive a badge on their profile, increasing trust in the community.
Currently, we provide support via email. We're working on adding phone and live chat support in the future.
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